Everything You
Want to Know
Before You Ride
From SOS alerts to signal drop-offs — here's how Ridivo keeps you covered, answered in plain language.
Riding solo or with your crew, we know you've got questions before you trust an app with your safety. Here are the ones we hear most.
General Riding
Yes — riding works your legs, core, and heart all at once, and it's easy on your joints compared to running. Even a 20-minute commute adds up. Ridivo just makes sure you can enjoy those benefits without worrying about the 'what ifs' on the road.
A helmet is your first line of defense if something goes wrong — it's the single biggest factor in surviving a fall. Ridivo works alongside your helmet, not instead of it: if a fall does happen, we make sure help finds you fast.
It depends on your fitness and goals — a commute might be 20 minutes, a weekend ride could stretch to a few hours. Whatever your distance, Ridivo tracks the ride and has your back the whole way, whether it's a quick loop or an all-day route.
Open Ridivo before you set off and we'll log your route, distance, and time automatically. You can look back at any past ride, and your riding group can follow along live if you're riding together.
Safety & SOS
Your phone's sensors pick up the sudden impact and stop that comes with a fall. When that happens, Ridivo starts a short countdown before alerting your emergency contacts — giving you a chance to cancel it if you're fine.
Always. You don't have to wait for a fall to be detected — one tap sends your location and an alert straight to your emergency contacts, any time you need it.
Yes. Every SOS alert starts with a countdown, so if it's a false trigger — like a rough patch of road — you just tap to cancel before anything is sent.
Ridivo keeps working even when signal drops. Your last known location is saved and shared with your contacts, and everything syncs back up the moment you're connected again.
Battery & Background Use
We've built Ridivo to run light in the background, so it won't eat through your battery on longer rides. You get full-ride tracking without needing a backup charger in your pocket.
No — start your ride and lock your phone. Ridivo keeps tracking, navigating, and watching out for you in the background.
Privacy & Trust
Only the people you choose — your emergency contacts or your riding group, and only during an active ride. You're always in control of who sees what.
No. Your ride and location data is yours — it's used to keep you safe on the road, not sold or handed off to third parties.
Group Rides
Yes — start a group ride and everyone shows up on the same live map. You'll always know who's ahead, who's behind, and who might need a hand.
Their last known spot stays visible to the group so no one just disappears off the map. As soon as their connection is back, their live location picks up again.
Breakdown & Practical
Trigger a breakdown alert and your riding group or emergency contacts know instantly — along with your exact location — so help can reach you without you having to explain where you are.
Both. Whether you're commuting on two wheels or out on a long cycling route, Ridivo's navigation and safety features work the same way for you.
Cost & Access
During early access, Ridivo is completely free — no card required, no hidden charges. Join the waitlist and you're in at no cost.
We're rolling out early access city by city. Join the waitlist and we'll let you know the moment Ridivo is live near you.
Yes, Ridivo is built for both. Join the waitlist and you'll get notified with the download link as soon as your access opens up.
Still curious?
Can't find what you're looking for — join the waitlist and we'll get you sorted before your first ride.